Last Updated: January 2025 | This policy applies to all services and features of the bazabd platform.
Bazabd places the highest importance on the privacy of users in Bangladesh and we are fully committed to protecting your personal information. This privacy policy explains what types of information we collect, how it is used, and how securely your data is stored. By using our platform, you are considered to have accepted the terms of this policy. This policy has been drafted in accordance with applicable data protection laws in Bangladesh and international standards. We will notify you in a timely manner of any changes, and the updated policy will be published on this page.
At registration we collect your name, email address, mobile number, date of birth, and address in Bangladesh. Account verification (KYC) may require your national ID or passport details, which are stored completely securely. When you use our platform, your device information, IP address, browser type, and usage patterns are collected automatically. Financial information necessary for payment transactions is collected, however full card numbers or bank account details are not stored on our servers. We only collect information that is genuinely necessary for us to provide our services.
Your information is primarily used to create and manage your account and to provide our services without interruption. Your data plays an important role in payment processing, withdrawal verification, and fraud prevention. We analyze your preferences and usage patterns to further improve the platform experience and display content that is relevant to you. Your contact information is used to provide customer support, resolve technical issues, and communicate important updates. Your information may also be used to fulfill legal obligations and implement responsible gaming policies.
Bazabd never sells, rents, or transfers your personal information to third parties for commercial purposes. Limited information may be shared with trusted payment gateway partners for payment processing, but they are also bound by strict confidentiality agreements. In the case of a lawful request from a law enforcement agency or regulatory authority in Bangladesh, information may be disclosed in compliance with legal obligations. Relevant information may be provided to the appropriate authorities in connection with fraud investigations or anti-money laundering efforts. Outside of these exceptions, keeping your information completely confidential is our core policy.
Bazabd uses industry-standard SSL encryption and modern security technologies to protect your information. Our servers undergo regular security audits and any vulnerabilities are resolved quickly. User passwords are never stored in plain text — they are kept only as encrypted hashes. Firewalls, two-factor authentication (2FA), and real-time monitoring are active to prevent unauthorized access to our systems. However, no method on the internet is one hundred percent secure, so we also advise you to use a strong password and keep your account credentials private.
As a user in Bangladesh, you have several important rights regarding your own information. You may request a copy of the data we hold about you at any time, and we will provide it within a reasonable timeframe. You have the right to request corrections to any inaccurate or incomplete information, and we will update it promptly. In certain circumstances you may request that your data be deleted, though some information may need to be retained for a specified period due to legal obligations. To exercise these rights, please contact our support team and we will endeavor to respond within 30 business days.
We retain your information for as long as your account is active and for as long as necessary to provide our services. Even after an account is closed, certain information may be retained for up to five years for the purposes of legal compliance, dispute resolution, or fraud prevention. Financial transaction records are kept for the period required under Bangladesh's financial regulations. Once the necessary retention period has passed, your information is securely deleted or anonymized. We are opposed to retaining unnecessary data for extended periods and adhere to a data minimization policy.
Bazabd reserves the right to update this privacy policy as needed and you will be notified before any significant changes are made. Notice of changes will be sent to your registered email address or displayed prominently on the platform. Continued use of the platform after any changes will be considered acceptance of the updated policy. The "Last Updated" date shown at the top of this page always indicates the date of the most recent change. We recommend that you visit this page regularly and stay up to date with the latest policy.
If you have any questions, concerns, or data-related requests regarding this privacy policy, please get in touch with us. Our dedicated privacy team responds to emails at: [email protected] — you can typically expect a reply within 24–48 hours. For general questions, visit our FAQ Page where you will find answers to many common questions. For assistance with responsible gaming or account-related matters, Responsible Gaming Visit the page. We are always committed to making the privacy and security of our users our highest priority.